Customer Support in Bangladesh: 4 listed roles, with 12 vacancies hiring now and 2 planned for later. The listings cover Customer Support.
Banani, Dhaka · onsite · contract
1 hiring now · 1 planned
Help employers, candidates and marketplace users complete their work on ALHarih. Own enquiries from first response through resolution and keep users informed when an issue needs escalation.
Responsibilities
- Handle enquiries across email and other assigned support channels.
- Troubleshoot account, onboarding and application problems and guide users through next steps.
- Verify users before sharing account information and protect personal data.
- Document cases, maintain help articles and escalate risks through the approved process.
- Report recurring product issues and follow through on promised updates.
Early success
Resolve routine enquiries accurately, provide dependable updates and help reduce repeat support problems.
Current openings: 1.
How to apply
Apply through this ALHarih job page with your CV and a short note describing relevant work. A short sample response to a fictional account or application problem, showing troubleshooting steps and when you would escalate. Share only material you have permission to disclose, and explain your own contribution. You can build a CV at https://alharih.com/resume-builder.
Selection process
Applications are reviewed against the published requirements. If invited, follow the role-specific assessment instructions in your ALHarih account. An invitation or completed assessment is not a job offer.
Read requirements & applyBanani, Dhaka, Bangladesh · onsite · internship
10 hiring now
Apply for Customer Support Executive Intern at ALHarih's Banani, Dhaka office. 3-month internship with 10 openings.
Help ALHarih users resolve questions and complete account, onboarding and marketplace workflows.
Internship duration: 3 months.
Openings: 10.
Workplace: On-site, Banani, Dhaka.
Responsibilities
- Respond to assigned enquiries using approved guidance and templates.
- Guide users through account setup, onboarding and common website or app tasks.
- Keep accurate support records and follow up on pending cases.
- Reproduce reported problems and escalate technical or sensitive issues.
- Protect personal information and verify account ownership before discussing private details.
What successful work looks like
Complete a clearly scoped assignment with review feedback, useful documentation and a short explanation of what you learned.
Current openings: 10.
How to apply
Apply through this ALHarih job page with your CV and a short note describing relevant work. A short sample response to a fictional account or application problem, showing troubleshooting steps and when you would escalate. Coursework and personal projects are welcome; describe what you learned. Share only material you have permission to disclose, and explain your own contribution. You can build a CV at https://alharih.com/resume-builder.
Selection process
Applications are reviewed against the published requirements. If invited, follow the role-specific assessment instructions in your ALHarih account. An invitation or completed assessment is not a job offer.
Read requirements & applyBanani, Dhaka · onsite · contract
Future opening · 1 planned
Lead ALHarih's support operation and improve the experience of employers and candidates. Establish practical service standards, coach the team and coordinate difficult cases with engineering and recruitment.
Responsibilities
- Manage support queues, coverage, service targets and escalation routines.
- Review response quality, coach representatives and maintain fair performance standards.
- Coordinate incidents and communicate clear updates to affected users.
- Maintain operating procedures and knowledge resources.
- Use service evidence to identify recurring issues and improve customer outcomes.
Early success
Establish clear ownership, dependable escalation procedures and a useful weekly service report.
This listing is for planned future openings. Applying expresses interest; it is not a current vacancy or an offer.
How to apply
Apply through this ALHarih job page with your CV and a short note describing relevant work. An anonymized example of improving a support queue, handling an escalation or coaching response quality. Share only material you have permission to disclose, and explain your own contribution. You can build a CV at https://alharih.com/resume-builder.
Selection process
Applications are reviewed against the published requirements. If invited, follow the role-specific assessment instructions in your ALHarih account. An invitation or completed assessment is not a job offer.
Read requirements & applyBanani, Dhaka, Bangladesh · onsite · full time
1 hiring now
Apply for Mid-Level Customer Support Executive at ALHarih's Banani, Dhaka office. Full-time role with 1 opening.
Help ALHarih users resolve questions and complete account, onboarding and marketplace workflows.
Openings: 1.
Employment: Full-time.
Workplace: On-site, Banani, Dhaka.
Responsibilities
- Own support cases from first response through resolution or documented escalation.
- Troubleshoot account, application, messaging and marketplace problems.
- Coordinate with engineering and operations and keep affected users informed.
- Improve help articles and identify recurring issues from support evidence.
- Review intern responses and coach the team on accuracy, privacy and customer care.
What successful work looks like
Deliver reliable work end to end, communicate progress and risks clearly, and support the development of junior teammates.
Current openings: 1.
How to apply
Apply through this ALHarih job page with your CV and a short note describing relevant work. A short sample response to a fictional account or application problem, showing troubleshooting steps and when you would escalate. Share only material you have permission to disclose, and explain your own contribution. You can build a CV at https://alharih.com/resume-builder.
Selection process
Applications are reviewed against the published requirements. If invited, follow the role-specific assessment instructions in your ALHarih account. An invitation or completed assessment is not a job offer.
Read requirements & apply
