Delete your ALHarih account and data
You can request deletion of your ALHarih Marketplace account and associated personal data from Android or the web. You do not need to install or reinstall the app to make a request.
Privacy contact: privacy@alharih.com
Request without the app
- Email privacy@alharih.com with the subject ALHarih account deletion request.
- Send from your registered email address when possible. Include your account email and, optionally, your username.
- Tell us whether you want your account and associated data deleted, or only specific data removed.
- We verify account ownership before processing the request and explain any records that must be retained.
Never send your password, payment-card details, or identity documents in the deletion email. If you no longer have access to your registered email, contact the same address for account-ownership checks.
Request from your account
- Sign in to ALHarih.
- Open Settings → Privacy → Delete account.
- Confirm with your current password and submit your request.
In-account deletion requests are scheduled after a 30-day cancellation window. You can cancel a pending request from the same privacy settings page. This window is separate from any retention exception described below.
What happens to your information
A full account-deletion request covers the account and its associated personal data, subject to the retention exceptions below. Our privacy team confirms completion and any exceptions when processing your request.
Data covered by your request
- Account and contact details, including your name, email and profile information.
- Profile photos, CVs, portfolio information and uploaded personal files.
- Account-linked application information and other personal content you identify in the request.
Records that may need to be retained
- Payment, invoice and accounting records.
- Contracts, disputes and records needed to protect other participants’ rights.
- Identity-verification and security records where retention is necessary for compliance or fraud prevention.
- Copies in backups pending their retention and rotation process.
Additional retention periods: our published policy does not currently specify fixed periods for these record categories. Contact privacy@alharih.com for the periods applicable to your request. The 30-day cancellation window does not mean all retained records or backup copies are erased on day 30.
Copies independently downloaded or saved by another user, and copies cached by search engines, are outside ALHarih’s direct control. Tell us if you need help identifying publicly visible ALHarih content.
Keep your account and remove specific data
You can edit or remove individual entries in your profile. For other data, email privacy@alharih.com and describe what you want removed. You do not need to request full account closure to ask for removal of specific personal data.