Customer Support Executive Intern

3 people have applied

Banani, Dhaka, Bangladesh · onsite · internship

Workplace address: Level 3, Ventura Iconia, Holding 37, Road 11, Block H, Banani, Dhaka, Dhaka, 1213, BD

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About the role

Apply for Customer Support Executive Intern at ALHarih's Banani, Dhaka office. 3-month internship with 10 openings. Help ALHarih users resolve questions and complete account, onboarding and marketplace workflows. Internship duration: 3 months. Openings: 10. Workplace: On-site, Banani, Dhaka. Responsibilities - Respond to assigned enquiries using approved guidance and templates. - Guide users through account setup, onboarding and common website or app tasks. - Keep accurate support records and follow up on pending cases. - Reproduce reported problems and escalate technical or sensitive issues. - Protect personal information and verify account ownership before discussing private details. What successful work looks like Complete a clearly scoped assignment with review feedback, useful documentation and a short explanation of what you learned. Current openings: 10. How to apply Apply through this ALHarih job page with your CV and a short note describing relevant work. A short sample response to a fictional account or application problem, showing troubleshooting steps and when you would escalate. Coursework and personal projects are welcome; describe what you learned. Share only material you have permission to disclose, and explain your own contribution. You can build a CV at https://alharih.com/resume-builder. Selection process Applications are reviewed against the published requirements. If invited, follow the role-specific assessment instructions in your ALHarih account. An invitation or completed assessment is not a job offer.

Requirements

- Clear written Bangla and English and a patient, respectful communication style. - Basic computer, email and web application skills. - Ability to follow instructions, document a problem and ask for help when needed. - Students, recent graduates and early-career applicants with relevant practical skills are welcome. - Available to attend the Banani office and complete the full 3-month internship. - Clear communication, willingness to take feedback and responsible handling of user data. - Ability to write actionable customer updates and keep accurate case notes without disclosing private account information.