Full-time Visa / Tour Counselor — Sijda Holiday

1 person has applied

Banani, Dhaka, Bangladesh · onsite · full time

Workplace address: Sijda Holiday House, House No. 14/A, Road No. 02, Block L, Banani, 5th Floor, Dhaka, Dhaka, 1212, BD

Salary to be discussed

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About the role

Sijda Holiday is hiring two full-time Visa / Tour Counselors for its Banani office in Dhaka. About the role The counselor will guide clients through visa-processing requirements and tour-related services, explain documentation and timelines clearly, follow up professionally, and help clients select suitable travel options. The role requires a calm, courteous communication style and accurate record-keeping. Key responsibilities - Counsel clients about visa applications, required documents, expected timelines, and tour services. - Communicate clearly by phone, online channels, and in person. - Maintain client records, application updates, follow-up schedules, and basic office documentation. - Coordinate with internal staff and external travel-service partners. - Maintain Sijda Holiday's professional corporate culture and client-service standards. - Travel with tour groups when business requirements call for it. Candidate requirements - Graduate in any subject. - Fresh graduates are encouraged to apply. - Soft-spoken, persuasive, and professional communication. - Strong counseling and customer-service skills. - Basic computer proficiency. - Knowledge of visa processing and tour-related services. - Previous experience with visa processing, a travel agency, or overseas recruitment is an advantage, but is not required for a strong entry-level applicant. - Willingness to travel with tour groups when needed. Employment details - Vacancies: 2 (female candidates, following the employer's stated staffing requirement). - Type: Full-time, office-based. - Remuneration: Negotiable based on experience and demonstrated capability. - Workplace: Sijda Holiday House, House No. 14/A, Road No. 02, Block L, Banani, Dhaka-1212, Bangladesh — 5th Floor. Apply through ALHarih using the application form below, upload your updated CV, and answer the screening questions in your cover letter. Applications remain open while this listing is active; shortlisted candidates will receive interview details separately.

Requirements

- Graduate in any subject. - Fresh graduates are encouraged to apply. - Soft-spoken, persuasive, and professional communication. - Strong counseling and customer-service skills. - Basic computer proficiency. - Knowledge of visa processing and tour-related services. - Previous experience with visa processing, a travel agency, or overseas recruitment is an advantage, but is not required for a strong entry-level applicant. - Willingness to travel with tour groups when needed. Please answer these screening questions in your cover letter: 1. What interests you about visa and tour counseling, and what relevant experience or preparation do you have? 2. How would you guide a worried client whose visa documents are incomplete and deadline is close? 3. Which computer and office tools can you use confidently for client records, email, and follow-up? 4. Can you work full-time from the Banani office and travel with tour groups when required?