Customer Success Manager, Small Group
USA · remote · full time
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Purpose: To engage, retain, and grow small to mid-tier healthcare practices using AI-driven, low-touch engagement strategies. Responsibilities: Scaled Engagement & Product Adoption Model: Execute and optimize growth, retention, and feature-adoption campaigns for small group accounts using multi-channel digital tools and personalized outreach. Proactive Risk & Opportunity Management: Monitor customer health dashboards and leverage AI-generated insights…
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