Nisht Anzum Proma

About

Experienced customer service and CRM professional with a background in team leadership, customer relationship management, sales coordination, and daily operations. Skilled in supervising teams, monitoring KPIs, handling customer inquiries and complaints, managing follow-ups, preparing performance reports, and improving customer satisfaction. Experienced in coordinating workflows, maintaining customer databases, and supporting efficient business operations. Strong communication, problem-solving, and organizational skills with a focus on service quality and team performance.