Md. Al Amin
New talent@mdalamin
CUSTOMER SERVICE PROFESSIONAL
Track record
0
Projects done
New
Talent rating
Open
Availability
About
Results-driven Psychology graduate with 3+ years of experience in customer service, telesales, and client relationship management. Skilled in communication, problem-solving, and delivering exceptional customer experiences.
Experience
Admission Officer (Telesales Executive)
Shikho Technologies Ltd.
2024-08 – 2026-03
Managed student inquiries through phone calls and follow-ups. Guided prospective students throughout the admission process. Achieved enrollment targets through effective communication. Maintained accurate customer records and daily reports. Delivered excellent customer service and relationship management.
Customer Service Officer
Genex Infosys Ltd.
2022-02 – 2024-04
Handled customer inquiries and resolved service-related issues. Ensured high customer satisfaction through professional support. Maintained accurate customer records and service documentation. Worked in a target-driven and team-oriented environment. Followed company policies and quality standards.
Education
Tejgaon College, National University
Master of Science (M.Sc.) in Psychology
2022
CGPA: 3.28/4.00
Siddheswari College, National University
Bachelor of Science (B.Sc.) in Psychology
2021
CGPA: 3.26/4.00
A. Jabbar College, Borhanuddin
Higher Secondary Certificate (HSC)
2017
GPA: 3.33/5.00
Dakshin Tobgi Mashreki Secondary School
Md. Al Amin
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