@marj
CCTV Monitoring / Loss Prevention Specialist | Customer Service
Track record
0
Projects done
New
Talent rating
Open
Availability
Detail-oriented Detection Specialist III with 4 years of experience providing remote surveillance monitoring and security support for North American clients from the Philippines. Skilled in loss prevention, incident reporting, video surveillance systems, threat detection, and investigative support. Strong analytical, communication, and problem-solving abilities with a proven commitment to accuracy, compliance, and operational excellence
Detection Specialist III
Stealth Monitoring
2019-08-06 – 2023-08-31
Supported North American clients by monitoring live and recorded video feeds and identifying situations requiring attention. Communicated incident details clearly and promptly through reports and escalation channels. Maintained accurate records, logs, and reports while following established procedures and confidentiality requirements. Identified urgent situations and escalated concerns to the appropriate team members. Collaborated with colleagues to maintain service standards, meet operational expectations, and ensure consistent handovers. Managed time-sensitive tasks while maintaining accuracy, focus, and professionalism in a fast-paced remote work environment.
Manuel S Enverga University Foundation
BS in Criminology
2011-06-07 – 2015-03-21
Surveillance Monitoring
Operated a dual-device remote surveillance setup for continuous facility oversight. Monitored live camera feeds simultaneously, evaluated real-time security alerts, and detected anomalies like perimeter breaches. Maintained high situational awareness across multiple video streams, executed rapid incident documentation, tracked activity across digital sources, and compiled detailed After-Action Reports to ensure operational integrity.
Margie xx
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