Bitan Halder
New talent@imraaj
Administration & Customer Relationship Officer
Track record
0
Projects done
New
Talent rating
Open
Availability
About
Performance-Driven IT Professional specializing in the intersection of systems administration and digital lead generation. Proven track record of deploying automated outreach tools and secure cloud environments that empower sales teams to exceed targets. I don't just manage the stack; I optimize it to be the primary engine for sustainable customer discovery and retention.
Experience
IT Administration & Customer Relationship Officer (Remote)
TSLM Management Service LLC · Malaysia
2024-10 – Present
IT Systems & Customer Service Professional specialized in humanizing technology. I leverage deep technical proficiency to manage robust IT operations while employing advanced communication skills to resolve complex client needs. Passionate about building reliable digital frameworks that serve as the foundation for outstanding, person-to- person service delivery.
Administration & Team Leader
OBHHAI Solutions Ltd · Dhaka, Bangladesh
2024-01 – 2024-09
Administration and Team Catalyst dedicated to operational excellence and collective success. Managing approximately fifty employees. Tracking the employee. Monitored team performance, identifying areas for improvement and implementing corrective actions. I bridge the gap between executive vision and frontline execution by building robust administrative frameworks and leading high-performing teams. My approach centers on clarity, efficiency, and the belief that a well-supported team is the backbone of every successful organization.
Customer Service Specialist
AgileCodexLtd. · Dhaka,Bangladesh
2023-02 – 2023-10
High-Impact Customer Support with an emphasis on lowering attrition and providing excellent service. Committed to provide top-notch service that strikes a balance between quick response times and the individualized attention required to maintain client confidence and business development. Developed open and professional relationships with team members to facilitate effective issue resolution.
Bitan Halder
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