Yeasin Arafat

About

Developed and maintained a multi-tenant SaaS platform for centralized omnichannel communication, including unified inbox, CRM, support workflows, analytics, and customer engagement features. Architected scalable frontend solutions using Next.js, TypeScript, TanStack Query, and Zustand, with reusable component patterns designed for maintainability and high-volume applications. Built and integrated GraphQL and REST APIs with Hasura and Node.js, including real-time data flows, complex state management, and cross-tenant data synchronization. Implemented and extended CRM and support workflows, resolving complex real-world data synchronization and business-logic challenges across multiple tenants. Developed reusable and accessible UI components using Tailwind CSS, Shadcn UI and Storybook, maintaining consistent design patterns across the platform.